Community Engagement and Support

Northern Star values our connection to the communities in which we operate and actively encourages open dialogue with local communities and key stakeholders.​

We regard our positive reputation as a vital strategic advantage and seek to ensure that local communities benefit from our presence.​

As a minimum, we honour our obligations under all applicable legislation and in line with our STARR Core Values and provide sound guidelines and processes to respect and positively engage our local communities.​

We value and seek long-term and trust-based relationships

We value and seek long-term and trust-based relationships with all our local and broader stakeholder communities; relationships where stakeholders are respected, understood, and better off for having Northern Star operate nearby.

Development and delivery of Northern Star’s social performance function is overseen by the Environmental, Social & Safety (ESS) Committee and the Chief Legal Officer & Company Secretary (reporting to the Managing Director and to the Board), supported by the ESG engagement, legal, business development and social performance teams in the Perth office and on our sites.

Community Investment

Northern Star's Donations and Sponsorship guidelines and application form are designed to assist applicants in understanding our criteria for donations and sponsorship which is applied consistently across all operations.

View our Community Investment Application Form (electronic).

Discover more | Community Investment Guideline

Complaints and Grievances

Northern Star is committed to providing for and cooperating in, the remediation of material negative impacts that it may have caused. All stakeholders have the right to raise a grievance or lodge a complaint with the Company and can expect that it be dealt with in a respectful and timely manner where possible, in accordance with our procedures.

We also welcome feedback and suggestions, which along with grievances or complaints can be submitted via our Feedback, Suggestion or Complaint Form (electronic)

Complaint & Grievance Standard Complaint & Grievance Procedure

Hero CTA acknowledgement country
Northern Star acknowledges Traditional Owner groups whose land we are privileged to work on, and whose input and guidance we seek and value within the operation of our business.

We acknowledge their strong and special physical and cultural connections to their ancestral lands and pay our respects to their Elders, past and present.

Discover more about our ​approach​

FY25 ESR Disclosure Suite | Community Support & Engagement at Northern Star​